Effective Date: 2026
Company Name: Santas Little Helpers LLC
Website: https://santaslittlehelpersllc.com/
1. Introduction
Santas Little Helpers LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us, including via phone, SMS (text messaging), and email.
By using our services or providing your information, you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Personal Information
We may collect the following information:
Full name
Phone number
Email address
Service address
Billing information
Details about your home and requested services
Any information you provide through forms, calls, or messages
B. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser and device information
Pages visited and time spent
Referring website
Cookies and tracking technologies
C. Communication Data
We may collect and store communications when you contact us via:
Phone calls
Text messages (SMS/MMS)
Email
Website forms
This may include appointment details, service notes, and customer support interactions.
3. How We Use Your Information
We use your information to:
Schedule, manage, and complete cleaning services
Communicate with you regarding appointments and updates
Process payments and invoices
Provide customer support
Improve our services and customer experience
Send promotions, offers, and service updates (if opted in)
Maintain internal records and operations
Comply with legal obligations
4. SMS / Text Messaging Terms
By providing your phone number and opting in, you consent to receive SMS (text) messages from Santas Little Helpers LLC, including:
Appointment confirmations and reminders
Service updates and notifications
Customer service communications
Promotional and marketing messages
Messaging Details:
Message frequency varies
Message and data rates may apply
Consent is not a condition of purchase
Opt-Out:
You can opt out at any time by replying:
STOP
After opting out, you will receive a final confirmation message and no further messages will be sent.
Help:
Reply HELP for assistance or contact us at:
📧 jlogan@santaslittlehelpersllc.com
📞 (850) 297-2468
Important Notice:
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
5. How We Share Information
We may share your information with:
Payment processors
Scheduling and CRM platforms
Service providers who assist in business operations
Marketing and analytics providers
All third parties are required to protect your information.
We do NOT:
Sell your personal information
Share your personal data for third-party marketing
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand user behavior
Support advertising and remarketing campaigns
You can control cookie preferences through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
9. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at: jlogan@santaslittlehelpersllc.com
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
12. Updates to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy or your data, contact us:
Santas Little Helpers LLC
Email: jlogan@santaslittlehelpersllc.com
Phone: (850) 297-2468